Order enrichment built for the scale of Shopify Plus
Shopify Plus merchants process thousands of orders daily — and somewhere in that volume are influencers, celebrities, investors, and executives who could change the trajectory of your brand. sonarID finds them in real time, at scale, so your team can act before the package ships.
High order volume means more VIPs — and more missed opportunities
A Shopify Plus store processing 2,000 orders per day will have influencers, celebrities, executives, and press contacts in that volume every week. At scale, the math is simple: more orders means more VIPs. But more volume also means no individual order gets scrutiny.
Manual VIP identification — Googling names, checking emails — doesn't scale past 50 orders a day. At 2,000+ daily orders, it's impossible. So VIPs ship in standard packaging, get standard post-purchase emails, and the relationship opportunity is lost before it begins.
sonarID automates the intelligence layer. Every order is enriched in under 3 seconds, regardless of volume. VIPs are flagged, alerts are routed, and your team has context before fulfillment — at 100 orders per day or 10,000.
High-volume order enrichment
Shopify Plus merchants process thousands of orders daily. sonarID enriches every one in under 3 seconds with no throughput limits, no batch delays, and no per-seat pricing that punishes growth.
Multi-store support
Manage enrichment across multiple Shopify Plus storefronts from a single sonarID account. International stores, brand portfolios, and expansion markets — all covered under one plan.
Advanced Slack routing
Route VIP alerts to the right team by signal type. Influencer detections go to marketing, celebrity orders go to PR, investor signals go to the founder. Each team gets only what they need.
Historical order backfill
Don't start from zero. sonarID can enrich your full order history — surfacing the VIPs already in your database who were shipped a standard experience. Understand your real customer composition.
Klaviyo sync and a VIP pipeline
VIP scores and signal types sync into Klaviyo as custom properties (Pro), and every VIP lands in a built-in CRM pipeline so your team can track outreach from detected to won. No custom integration required.
API access for custom workflows
High-volume merchants with custom fulfillment workflows can integrate sonarID directly via REST API. Pull enrichment data into your OMS, warehouse management system, or internal tooling.
5 minutes to install. Works at any volume.
sonarID installs from the Shopify App Store. Connect your Shopify Plus store — or multiple stores — configure your Slack channels and alert thresholds, and every incoming order is enriched automatically. No webhooks to configure, no API keys to manage, no engineering sprint.
Fulfillment team escalation
When a VIP order is detected, a Slack alert goes to your fulfillment team before pick and pack begins. High-VIP-score orders are held for upgraded packaging, personal notes, or expedited processing. No manual review queue required.
Post-purchase relationship workflows
sonarID syncs VIPs into Klaviyo automatically (Pro), so your flows can fire on signal: celebrity buyers get a personalized founder email, influencers get a partnership invitation, investors get a note from the founding team.
Klaviyo segment activation
Sync sonarID VIP scores and signal types into Klaviyo as custom properties. Build segments of influencer customers, high-net-worth repeat buyers, or press contacts. Create campaigns that speak directly to each group.
Historical database intelligence
Run a full backfill on your order history to understand what percentage of your customer base are influencers, founders, or press. Use the data to inform ambassador programs, partnership strategy, and product development priorities.
Enterprise-grade outcomes without enterprise-grade setup
Customer enrichment tools like Clearbit, OuterSignal, and Mercana can surface some of this data. Clearbit is built mainly for B2B sales data; OuterSignal and Mercana are broader customer-intelligence platforms with enrichment, personas, and segmentation that go well beyond VIP detection.
sonarID was designed for Shopify merchants from day one. It installs from the App Store in 5 minutes, enriches every order automatically, and delivers results in the tools your team already uses — Shopify admin and Slack. No data team required.
Transparent pricing at any volume
No annual contracts, no per-seat pricing, no enterprise minimums. Plans include an enrichment credit pool — additional enrichments beyond the pool are $0.03 each. High-volume merchants can reach out for volume pricing.
High-volume Shopify Plus merchants with 5,000+ monthly orders — contact us for volume pricing.
VIP detection for fashion brands
Identify influencers, stylists, and press buying your apparel and accessories.
VIP detection for beauty brands
Identify beauty influencers, dermatologists, and press in your customer base.
VIP detection for luxury brands
Know when celebrities, UHNW customers, and tastemakers buy from your store.
Real-time VIP intelligence at Shopify Plus scale
sonarID identifies every influencer, celebrity, and executive in your order stream — automatically, at any volume. 5-minute setup from the Shopify App Store.