Legal

Security

We treat security as a core feature, not an afterthought. Here's how we protect your data and your customers'.

GDPR
Compliant
CCPA
Ready
TLS 1.3
Encryption in transit
AES-256
Encryption at rest
How we protect your data

Encryption everywhere

All data is encrypted in transit using TLS 1.3 and at rest using AES-256. No exceptions.

Minimal data collection

We only collect what we need to provide enrichment services. No unnecessary data is stored.

Role-based access

Internal access to customer data is strictly controlled and audited. Only authorized engineers can access production data.

Regular audits

We regularly review our systems and security controls.

Incident response

We have a documented incident response plan. In the event of a breach, we notify affected customers within 72 hours.

Shopify API security

We use the minimum required Shopify API scopes and never store Shopify access tokens beyond their necessity.

Responsible disclosure

Found a vulnerability?

We appreciate the work of security researchers. If you've discovered a potential security issue, please contact us privately so we can address it before public disclosure.

We commit to acknowledging reports within 24 hours and providing a fix timeline within 7 business days for confirmed vulnerabilities.

security@sonarid.co
In scope
  • sonarid.co and all subdomains
  • sonarID Shopify app
  • sonarID REST API
Out of scope
  • Social engineering attacks
  • Physical security
  • Third-party services
Infrastructure & sub-processors
VercelApplication hosting and edge delivery
NeonPostgreSQL database hosting
InngestBackground job processing
AWSCloud infrastructure (via sub-processors)